Does anybody use Microsoft Sharepoint, and if so have you encountered any problems with attaching files to ReACT cases?

We've recently migrated all of our users documents to a Sharepoint site from our file server and our users are no longer able to attach their files directly to ReACT cases.

If I try to attach a file to a case, I would browse through My Network Places as usual until I find the desired file within Sharepoint but upon okaying this, the file path changes to a location within my Temporary Internet Files folder.

For example, if he location of the file is: http://vip:8000/Personal/pmclellan/Personal%20Documents/General%20Docs/ASB it would then appear as: C:\Documents and Settings\PMcLellan\Local Settings\Temporary Internet Files\Content.IE5\KNS18DLG\ASB[1] Once saved as this, the attachment cannot be viewed.

I have tried uploading documents from Sharepoint to other places such as Windows Live Skydrive and Gmail with success so I do not think the problem is with our Sharepoint structure. So far I have only encountered the problem uploading files to ReACT.

Has anybody had any similar experiences or found any resolutions?

That's brilliant Steve, I had looked at the URL attachment function but cannot have been doing this correctly. Upon reading your reply i've looked back at this and found it works fine.

Much appreciated.